Services
What We Do
Comprehensive Maintenance Solutions You Can Rely On
Daily wear and tear can lead to costly damages and repairs in both residential and commercial properties. That’s where we come in.
Our fully integrated and high-quality services are designed to keep your property running smoothly at an affordable price. Using advanced technology, top-grade equipment, and expert techniques, we specialize in:
Repairing, cleaning, and replacing fixtures to maintain efficient operations.
Ensuring safety and hygiene in every service we provide.
With our dedicated team, we keep your property in peak condition, reducing the need for frequent repairs and urgent fixes.
Air Conditioning Maintenance & Repair
Painting Services
Tiling Services
Cleaning Services
- Repair and/or replacement of mechanical & electrical equipment
- Repair of water pumps, which can be done on site
- Repairing of external leaks in pipes
- Cleaning of tanks once a year
Repair and replacement of sanitary-ware fittings and attention to drainage problems
- Cleaning/sweeping of paved outside yards once a week
- Cleaning of windows external once a month
- Deep cleaning of kitchen once a year
- Facade washing every six months
- One major annual service and three quarterly services of indoor and outdoor units
- Cleaning of filters
- Cleaning and checking of electrical components
- Pressure washing of coils
- Topping up of refrigerant gas (gas will be charged separatelv)
- Belt replacement, lubrication and cleaning of drain lines
- Placing of drain flow tablets in drip travs
- Changing compressor oil and filters if necessary
- Vacuuming of pool interior
- Testing and accordingly adjusting the chemical properties of the pool water to meet international standards for recreational swimming pools
- Supplying all necessary chemicals for the above
- Maintaining filter and pressure to type and size (sand-filter, DE filter) and backwashing accordingly
- Apart from the scheduled appointments, PGM also offers emergency calls. Be it in a sandstorm, right before a pool party
- Repairs and/or replacement of electronic items or Home Appliances
- Power, water, drainage and telephone services (being the responsibility of the relevant local authority)
- Internal water leakage, e.g. under the bathtub, WC, inside the wall, ceiling, under the interlock & garden areas
- Major job related to MEP or Civil works
- Garden irrigation system (sprinklers)
- Gardening and horticultural work
- Emptying of septic tanks and janitorial cleaning
- Changing of any insulation material to ductwork chilled water pipe lines
- Changing of any corroded chilled water, domestic water or drainage lines
- Any painting and decoration jobs
- Any carpet cleaning and carpet shampooing jobs
- Replacement of any broken windows, window glasses, doors, door glasses
- Complete filter system installations (Swimming pool)
- Filter repairs plus installations (Swimming pool)
- Pump repairs plus installations (Swimming pool)
- Piping (Swimming pool)
- Re plumbing (Swimming pool)
- Chlorinator installations (Swimming pool)
These services (additional & other services) can be rendered and will be charged separately by PGM after being requested by the customer and the costs being approved by the customer, either by a quote or will be charged like Dhs 25.00 (twenty five UAE Dirham) per man-hour inclusive of tools, supervision and transport to and from the site.
Call-out for work other than that covered by the contract will be invoiced at AED: 150.00 minimum per day.
The cost of materials used will be shown separately, together with the location, authority and details of the work carried out. If there is a requirement to get permission’s from specific authorities to carry out work on customer’s premises customer should assist PM to obtain the necessary approvals.
Materials & Labour
Only suitable materials of equal or better quality than those originally installed will be used to effect repairs. If any repairs or maintenance services require spare parts or the replacement of any defect items, such spare parts or items to be replaced are not covered by Annual Contracts. Such spare parts or replacement items will be charged separately on supplier costs, after being approved by the customer.
Terms & conditions
PGM shall be provided with free use of water and electricity from the customer and free access to any part of the premises involved. Prime ME General Maintenance will ensure that adequate and suitable safety measures are taken and see that safety harnesses are used where necessary. All workmen will wear proper uniform & footwear during the work carried out.